Weitex Solutions Inc - Global Consulting and IT Service Company - BPO

Customer Contact

Our Customer Contact Services offer a perfect blend of inbound and outbound Voice, Web and Chat services. We provide inbound and outbound Contact Center Services for both the Business-to-Consumer and Business-to-Business markets 24x7, 365 days, around the world. Our Contact Centers offer you high-quality, cost-effective, risk-proof coverage of your diverse and geographically distributed customer base.

Our Offerings Include:

Customer Care
Cross-sell
Information Dissemination
Survey Programs and Data Collection
Customer Complaints
Enquiry Handling
Order Processing
Product Promotion
Product Support
Catalog Sales
Lead Generation
Telemarketing
Collection Calls

Our services will help you use and integrate customer information throughout your enterprise, in turn leading to increased revenues while enhancing your customers' experience.